Returns & Exchanges

At Sadaf Fawad Khan, we strive to ensure every handcrafted piece meets your expectations; however, we offer a flexible return policy for items that are damaged or incorrectly delivered. Please note that custom-made or altered garments are not eligible for exchange or refund unless a manufacturing defect is present.

Return Process

• 1.
  Initiate Request

  Contact our customer care team via email or WhatsApp within 48 hours of delivery, providing your order number and photographic evidence of any defects.

• 2.
  Quality Review

  Our quality assurance department will review your claim to ensure the item is in its original, unworn condition with all designer tags and packaging intact.

• 3.
  Secure Packaging

  Once approved, carefully pack the garment in its original box to prevent damage during transit and wait for our logistics partner to schedule a pickup.

• 4.
  Replacement or Credit

  Upon receiving the return, we will process your exchange for a new size or provide a store credit valid for future purchases across our collections.